Process Mining using Fluxicon and VIP – Optimise and Accelerate your Business Processes

Understand and Optimise Business Processes

VIP‘s RPA and Disco from Fluxicon enable you to gain a full understanding of your business processes, effectively identify areas ripe for speed and quality gains. You can reverse-engineer an understanding of complex processes from the data flowing across all your technologies, spotting rooms for improvement quickly in visual process models. 

VIP‘s RPA allows you to work from historical data produced by the full range of tools in use at your organisation. The fully connected Robotic Process Automation framework connects into most common tools such as SAP and Salesforce, as well as databases and files. It is easily extendable via the API, UI or back-end, and allows you to collect and normalise data from across an organization. 

The complete log file can be fed into Disco, creating clear and visual models of processes. You can identify loopbacks and inefficiencies at a glance, analysing the flow of events involved in your business processes. Granular analyses highlight where inefficiencies occur, providing an objective view of processes from which to identify ways to improve your customer experience.